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Agents Info

"Supporting the Leading Estate Agents"

Changes to the Rent Act including the introduction of the 6th April Tenancy Deposit Scheme means a comprehensive inventory is an essential part of the service you offer your landlords.

  • Our members receive 20% from each Inventory completed.
  • We ensure that all our reports are of the highest quality: with detailed content arranged into a table format, allowing them to be easy to understand and utilise. Every property, regardless of size and level of furnishing is given the same consistent attention to detail.
  • We can ensure a 48 hour turnaround time from Inventory Report completion to e-mail delivery and a 72 hour turnaround time for paper copy delivery.
  • Digital images are included within our Inventory Reports at no extra cost, providing a visual record in addition to the detailed written account.
  • All our Inventory Clerks are experienced and fully trained.
  • Inventories can be booked through our 24hour contact call centre or by email.
  • All our Inventories go through a secondary sign off process involving myself, the Inventory Manager, and the conducting Inventory Clark.

Inventories

On booking an Inventory and collecting the keys one of our fully trained Inventory Clerks will access the property at the agreed time and make a record of its condition and contents.

Members can expect to receive an electronic copy of the Inventory Report via email within 48 hours of our Inventory Clerk accessing the property and 72 hours for delivery of a paper copy.

Our Inventory Reports are laid out room by room in a table format, making it an easy document to read, understand and utilise.

The key areas covered in all our Inventory Reports are: doors, ceilings, walls, flooring, windows, skirting, heating, electrics, lights and sundry items. These are then cross referenced with quantity, description and condition / comments. If keys are available all window and door locks will be tested and lights will be tested if bulbs are fitted.

We also record gas and electricity meter locations, readings and serial numbers where possible and if tenants or previous bills are at the property the utility providers will be named.

Each room section is headed by a digital photograph and if an area or item is severely damaged or dilapidated an additional digital photo will be taken and included at the back of the report and referenced in the appropriate section (e.g. see picture 1).

Once the report is agreed this become a legally binding document submitted for arbitration in the event of a deposit dispute between landlord and tenant.

Check-in Report

Our experienced Inventory Clerks will meet your tenants at the property with 2 copies of the Inventory report. The Clerk will then examine every room in the property with the new tenants to ensure that they are happy with the representation and wording of the contents and condition. Updated meter readings and new energy suppliers are recorded where possible.

Any discrepancies or changes in condition or contents will be noted on both copies of the Inventory Report, which are then signed by the tenants and the Inventory Clerk (on the landlord's behalf).

After the check in is completed the 1st copy remains with the tenants and the 2nd copy is supplemented with a typed page containing all the amendments and a secondary sign off sheet before being delivered to the landlord / lettings agent / property management company. You will also receive an Inventory Check In Report containing the amendments which can then be used for a check out at the end of the tenancy.

If the landlord has any special instructions regarding property / garden maintenance or cleaning then this can also be made known to the tenants.

Check-out Report

At the end of a tenancy our Inventory Clerks will meet your tenants at the property with 2 copies of the Inventory Check In Report taken at the start of the tenancy.

Our Inventory Clerks will note in the body of the report any changes or discrepancies that exist between the original condition and contents as described in the Inventory Check In Report and the current condition and contents. Our Clerks will then use their extensive experience and judgement to provide a recommendation on each change as to whether it is the tenants or landlords responsibility. Updated meter readings and new energy suppliers are recorded where possible.

The 1st copy is signed by the tenants and the conducting inventory clerk (on the landlord's behalf) and left with the tenants. The 2nd copy is supplemented with a typed page containing all the amendments and recommendations and a secondary sign off sheet before being delivered to the landlord / lettings agent / property management company.

You will also receive an Inventory Check Out Report containing the amendments marked in red which can then be used for the next check in.

Interim Reports

At any point the landlord may request an inventory report on the condition of the property referenced against the Inventory Check-in Report. This is an excellent way for landlords to ensure that they have control and knowledge of how their tenant is maintaining their property during the tenancy period. It is also a useful way of avoiding dispute regarding the return of deposits, especially for lettings of over a year.

Updates

If an Inventory and Check In is booked for the same property in a reasonably close time frame, the Check In fee is substituted for the Update fee.

For example: a 1 bedroom furnished combined Inventory and Check In would cost £102.50 excluding VAT not £120 (as charged for separate properties or over a significant time frame).

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