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Inventories

On booking an Inventory and collecting the keys one of our fully trained Inventory Clerks will access the property at the agreed time and make a record of its condition and contents.

Members can expect to receive an electronic copy of the Inventory Report via email within 48 hours of our Inventory Clerk accessing the property and 72 hours for delivery of a paper copy.

Our Inventory Reports are laid out room by room in a table format, making it an easy document to read, understand and utilise.

The key areas covered in all our Inventory Reports are: doors, ceilings, walls, flooring, windows, skirting, heating, electrics, lights and sundry items. These are then cross referenced with quantity, description and condition / comments. If keys are available all window and door locks will be tested and lights will be tested if bulbs are fitted.

We also record gas and electricity meter locations, readings and serial numbers where possible and if tenants or previous bills are at the property the utility providers will be named.

Each room section is headed by a digital photograph and if an area or item is severely damaged or dilapidated an additional digital photo will be taken and included at the back of the report and referenced in the appropriate section (e.g. see picture 1).

Once the report is agreed this become a legally binding document submitted for arbitration in the event of a deposit dispute between landlord and tenant.

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